PelPro Service and Support

We are here to assist you in any way we can with your wood pellet stove purchase.

The face of your control board will indicate if your unit has AcuTron or a PelPro DHC control board.

Office Hours: Monday through Friday, 8am - 6pm CST. In season (September – April), our offices will be open on Saturdays from 9am - 2pm CST. We are closed Sundays and most major U.S. holidays. TOLL FREE PHONE: 1.877.427.3316


Frequently Asked Questions

Need help? View our troubleshooting and FAQs.


Manuals & Brochures

Find the installation and owner’s manual for your PelPro product.


Use, Care & Troubleshooting Videos

These videos provide use and care instructions for PelPro products.


Warranty Information

View our warranty policy.


Tax Credit Info

View the United States Tax Credit Information.






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