PelPro Service and Support
We are here to assist you in any way we can with your wood pellet stove purchase.
The face of your control board will indicate if your unit has AcuTron or a PelPro DHC control board.
Our general office hours are Monday through Friday 8am - 5pm CST. In season, our offices will be open on Saturdays from 9am - 2pm CST. Our offices are closed Sundays and most major holidays. TOLL FREE PHONE: 1.877.427.3316
Need help? View our troubleshooting and FAQs.
Find the installation and owner’s manual for your PelPro product.
These videos provide use and care instructions for PelPro products.
View our warranty policy.
View the United States Tax Credit Information.