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Have additional questions or need more information? A PelPro Consumer Care representative is ready to help. So that we can help you more effectively, please have your serial number and model number ready. How to find the serial or model number.

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Contact Center Hours:


Monday through Wednesday: 8:30 a.m. to 3:00 p.m. (CST)
Thursday: 9:00 a.m. to 3:00 p.m. (CST)
Friday: 8:30 a.m. to 3:00 p.m. (CST)
Closed Saturdays, Sundays and most major U.S. holidays.